Etiquette And Manners Workshop:

Etiquette transcends the correct eating utensils. Etiquette is based on respect and genuine kindness for people, as well. There are many instances where selfish inappropriate behavior dictate – – failure to acknowledge a kind gesture, open conversations on the cell phone in public, disrespectful language, poor conduct on airplanes and dressing in a way that leaves much to be desired. We are all leaders and the goal of this section is to build an understanding of appropriate actions and conduct in business and in society.

Etiquette of some kind probably began some 11,000 years ago when early humans switching to farming from hunting and gathering first sat down to a communal meal. The first written advice on manners and etiquette ever discovered came from ancient Egypt about 4000 years ago.


    Etiquette is a set of rules society lives by.


    Manners are the way society puts rules into effect.


    Good manners are based on respect and genuine kindness for other people.

“Change Your Perception ~ Change Your Life”

Personal introductions

  • Social protocol
  • Hierarchy and order
  • Visual assimilation

Manners and Consideration

  • Generosity of Sprit
  • Proven Values
  • Respect
  • Consideration
  • Honesty
  • Tact
  • Graciousness
  • Deference

Impact of a Smile

  • Confidence
  • Integrity
  • Character

Managing Table Service and Place Settings

  • Napkin (purpose, position, presentation)
  • Five course meal
  • Placement of utensils
  • Etiquette survival kit